What does Diamond Medical Marketing (DMM) specialize in?
DMM is a healthcare-exclusive marketing agency offering compliant, data-driven solutions (SEO, branding, ads, etc.) tailored to medical providers, clinics, and hospitals.
How is DMM different from general marketing agencies?
We combine deep healthcare expertise (HIPAA, FDA, payer dynamics) with cutting-edge marketing strategies—no need to educate us on medical terminology or compliance risks.
What’s DMM’s mission?
To empower healthcare providers with intelligent, compliant marketing that builds patient trust, enhances visibility, and drives sustainable growth.
What’s your vision for the future?
To become the nation’s most trusted healthcare marketing partner, revolutionizing how medical brands engage communities through innovation and expertise.
What core values guide DMM?
- Healthcare-first mindset
- Results-driven transparency
- Ethical innovation (AI + compliance)
- True partnership (we grow with clients)
What marketing services do you offer?
- SEO (rank higher on Google)
- Social media & ads (HIPAA-safe campaigns)
- Branding & web design (patient-centric messaging)
- Video marketing (launching 2025)
- AI analytics (Platinum-tier)
Do you offer tiered packages?
Yes! Silver (basic SEO/branding), Gold (ads + social), and Platinum (full campaigns + AI analytics).
Can you handle marketing for my specialty (e.g., ABA therapy, urgent care)?
Absolutely! We craft hyper-personalized strategies for each specialty—no generic templates.
Do you work with solo practitioners or large hospitals?
Both! Our scalable solutions fit solo providers and enterprise systems.
Do you provide compliance reviews for marketing materials?
Yes—our legal review team pre-vetted all content for HIPAA, ADA, and malpractice risks.
How do you ensure HIPAA compliance in marketing?
We avoid PHI in ads, use secure tools, and train our team on HIPAA-safe design practices.
Can you help with FDA-regulated campaigns (e.g., drug ads)?
Yes, our legal team reviews high-risk campaigns to mitigate regulatory pitfalls.
Why is healthcare marketing different from other industries?
It requires strict compliance, patient trust-building (not just sales), and understanding of payer-provider dynamics.
Do you understand medical coding (ICD-10) or prior authorization?
Yes! We “speak medical” and align messaging with clinical workflows and billing realities.
How do you protect patient privacy in digital ads?
We use targeting filters to exclude sensitive conditions and avoid PHI in retargeting.
What results can I expect?
Case studies show 20–50% increases in client patient inquiries (varies by specialty/service).
How do you track marketing ROI?
With transparent metrics: lead volume, cost per acquisition, and practice revenue growth
Do you guarantee results?
While we can’t guarantee specific outcomes (ethics compliance), we optimize relentlessly and share performance data monthly.
How long until I see results?
- SEO: 3–6 months
- Paid ads: 30–60 days
Timelines depend on competition and budget.
Can you share client success stories?
Yes! Ask for our case studies (e.g., a clinic with 40% more appointments via our SEO/ads).
What’s your pricing structure?
- Silver
- Gold
- Platinum
Are contracts long-term?
We prefer 6–12-month partnerships (for sustained growth) but offer flexible terms.
Do you work with startups/budgets?
We customize solutions—schedule a consultation to discuss options.
What’s included in the Platinum tier?
AI analytics, video marketing, enterprise-level SEO, and a dedicated strategist.
Are there setup fees?
One-time onboarding fees may apply (varies by package).
Do you use AI in your marketing?
Yes! For content ideation, competitor analysis, and HIPAA audits—but always with human oversight.
What tools do you use?
- SEMrush (SEO)
- HubSpot (CRM)
- Canva AI (design)
- ChatGPT/DeepSeek (trend analysis)
How do you stay ahead of marketing trends?
We invest in continuous training, AI tools, and healthcare-specific R&D.
Do you offer automated reporting?
Yes—clients get real-time dashboards tracking KPIs like leads and conversions.
Can you integrate with my EHR/patient portal?
We ensure marketing tools comply with EHR security standards (e.g., HIPAA-compliant forms).
How do I get on board with DMM?
- Consultation (goals/compliance needs)
- Custom proposal
- Launch in 2–4 weeks
Do you serve my state/country?
We’re nationwide (U.S.) and expanding to Canada/U.K. by 2026.
Can I see a portfolio?
Yes! Ask for our healthcare-specific samples (websites, ads, etc.).
How do you handle creative direction?
We align designs with your brand voice and patient demographics (no cookie-cutter work).
Who’s on my account team?
A dedicated strategist, designer, and compliance specialist—no outsourcing.
Do you specialize in ABA therapy marketing?
Yes! We understand ABA compliance and parent-focused messaging.
Can you help urgent care compete with retail clinics?
Absolutely—we optimize local SEO, wait-time ads, and urgent care branding.
Do you work with imaging centers?
Yes! We highlight technology (MRI/CT) and patient comfort in campaigns.
Can you improve my online reviews?
We implement ethical review-generation strategies and reputation management.
Do you offer multilingual marketing?
Yes—for diverse patient populations, we create culturally adapted content.
How do you handle patient testimonials?
With signed HIPAA releases and anonymization where needed.
Can you market clinical trials?
Yes, following FDA 21 CFR Part 50 and IRB guidelines.
What about telehealth marketing?
We promote telehealth while ensuring state licensing compliance.
Do you avoid “misleading claims” in ads?
Absolutely—we align with FTC/FDA ad guidelines and medical ethics.
Can you audit my existing marketing for risks?
Yes! Our compliance audits flag HIPAA, ADA, or malpractice concerns.
How do you support scaling practices?
With modular services—start with SEO, add ads as you grow.
Do you offer retainers?
Yes—monthly packages with predictable costs and clear KPIs.
Can you help me expand to new locations?
We optimize location-based SEO and geo-targeted ads for expansion.
What’s your client retention rate?
90%+ through proactive account management and ROI focus.